My account

Create a Claudie Pierlot account

Stay up to date with our latest news by creating your own WishList, track your orders and enjoy our very special private offers by creating an account!

Create account

1 | Go to the Login section at the top right of our home page on a computer. On mobile, click on "My Account" in the menu to the top left.

2 | Once you are on the account creation page, enter all your details and choose your password, with a minimum of 8 characters. Make a note of the email address you use, because it will be used as a login name on the Claudie Pierlot site.

3 | If you want to be one of the first to receive Claudie Pierlot updates, you can also sign up for our email newsletter and texts.

Soon you should receive a confirmation email to remind you of your login details. You will need this information to log in and place orders on our site.

Frequently asked questions

How do I sign up for the Claudie Pierlot newsletter?

To sign up to the newsletter, you can at your convenience:
- Fill in the "Subscribe to the newsletter" located at the bottom of the homepage and click on "Sign up".
- Create a customer account and tick the "I would like to be informed of Claudie Pierlot news by EMAIL" box

By subscribing to the newsletter, you agree to our terms and conditions & privacy policy. In accordance with the regulations applicable to personal data, you also have a right of access, rectification, opposition, limitation of processing, erasure and portability of your data which you can exercise by contacting our Customer Service by telephone on +33 153 006 315 (free service and call) or via our contact form.

I cannot log in to my customer account

If you encounter any difficulties, contact our customer service by phone on +33 153 006 315 (service and call are free). We will be happy to assist you!

I can't find my password/my username to log in with

Your login is the email address you used for registration.
If you don't know your login details, contact our customer service by phone on +33 153 006 315 (service and call are free).

Your password is required to access your online account, to place and/or track your orders.
If you don't remember your password, tell us your email address by clicking on "Forgot password" when you are in the login window. We will then send you an email to reset your password.
To change your password, all you have to do is go to your personal account information and click on the "change" link in the password area.

How do I unsubscribe from the newsletter?

Leaving us already?
If you receive our news by text and/or newsletters and no longer wish to receive them, you can unsubscribe at any time by clicking on the unsubscribe link at the top of all our emails or by sending "Stop" to the number given in our texts.

In accordance with the regulations applicable to personal data, you also have a right of access, rectification, opposition, limitation of processing, erasure and portability of your data which you can exercise by contacting our Customer Service by telephone on +33 153 006 315 (free service and call) or via our contact form.

How do I delete my Claudie Pierlot account?

Leaving us already?
In accordance with the regulations applicable to personal data, you have a right of access, rectification, opposition, limitation of processing, erasure and portability of your data which you can exercise by contacting our Customer Service by telephone on +33 153 006 315 (free service and call) or via our contact form.

My order

Not sure about your order status?

Contact us

From Monday to Friday: 9am to 5pm
Saturday: 10am to 5pm

By phone :
+33 153 006 315
(Service and free calls)

By email :
By sending a message via our form

Online :
with an advisor